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Technical Services

Technical Services-Safety Precautions

1. use the power supply voltage specified on the nameplate. Avoid printer overload caused by the multiple devices attached to your power outlet.

2. make sure that the printer is properly grounded. Otherwise, it may result in electrical shock, fire, and prone to electromagnetic interference.

3. Before to remove or repair a printer, please contact the local service representative. Please see the "support" part of the user guides

4. only use the power cord that came with the printer. Do not damage, cut or repair the power cord. A damaged power cord has risk of fire or electric shock. Please use approved power cord replace damaged power cords. Do not allow metal or liquids to touch the internal parts of the printer. Otherwise, it may result in fire, electric shock or other serious injury.

5. in any of the following cases, please turn off the printer, and then unplug the power cord from the power outlet:

1) printer smoking or abnormal smell

2) The printer makes strange noises that never produced during normal operation

3) metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer

4) thunderstorm weather

5) Power off